Cancel Eurostar

For tickets with the Eurostar Standard and Plus fares.

On this page you can submit a request to cancel Eurostar tickets that you booked together with your European Sleeper night train. This is possible up to 8 days before the original Eurostar departure date (at the time of purchase). (Tickets that were rebooked to a new, later departure date less than 7 days before the original departure date cannot be cancelled.)

For cancellations, Choo-Choo applies Eurostar's own conditions; however, we need at least 24 hours to process your request. That is why the tickets you booked through Choo-Choo, together with your European Sleeper night train, can be cancelled up to 8 days before the original Eurostar departure date, instead of the 7 days Eurostar itself applies.

Eurostar's cancellation fee is €/£ 25 per person for each leg and €/£ 50 per person for a return journey. If you fill in your details below, we will automatically refund the price of the ticket to your bank account, minus these fees. Choo-Choo charges no further costs for this. Please note that it may take some time before the amount reaches your account.

Do you want to change or rebook your Eurostar, rather than canceling it? You can easily arrange this yourself at https://www.eurostar.com/ , via the ‘Manage your booking’ option (top right).

Booked a Premier ticket? Go to the Premier cancellation page.

Do you want to cancel the entire booking for all travellers?